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How Marketers Should Approach Working with Influencers

Overview

Influencer marketing is more than a transaction—it’s a relationship-driven channel that requires clear communication, mutual respect, and a strategy designed for authenticity. Whether you’re running your first campaign or scaling ongoing partnerships, the way you approach working with influencers will determine the quality of content, campaign outcomes, and long-term brand value.

Start with Clear Objectives

Before engaging with creators, define what you want to achieve. Influencer marketing can deliver different outcomes depending on how you structure your campaign:

  • Awareness → Increase brand visibility among a targeted audience

  • Consideration → Drive traffic to your website or encourage sign-ups

  • Conversion → Generate sales, trial downloads, or subscriptions

  • Content Creation → Build a library of authentic assets to repurpose across paid, owned, and earned channels

Having clear goals will help you set the right deliverables, compensation, and targeting criteria from the start.

Build Trust Through Transparency

Creators thrive on authenticity. To set them up for success:

  • Share Your Brand Story: Provide context, mission, and key messages in your campaign brief so they can align naturally.

  • Communicate Requirements Clearly: Be specific about hashtags, product features, or disclosure needs (like #ad), but avoid micromanaging style or tone.

  • Respect Their Voice: Creators know what resonates with their audience—give them space to adapt your message into their authentic style.

Create a Positive Collaboration Experience

The easier and more enjoyable it is for influencers to work with you, the more invested they’ll be in the campaign.

  • Streamline Deliverables: Keep content requirements realistic and aligned with your incentive structure.

  • Avoid Bottlenecks: If content pre-approval is necessary, provide fast, consolidated feedback.

  • Provide Resources: Share brand assets, product info, or examples of successful content to guide their creativity.

Compensate Fairly

Compensation should match both the deliverables and the influencer’s reach/engagement. Options include:

  • Flat Fees: Fixed payment per deliverable.

  • Product Seeding/Gifting: Works well for nano/micro influencers but should always include clear expectations.

  • Affiliate Commissions: Payment tied to conversions (promo codes, tracked links).

  • Hybrid Models: Mix of flat fee plus commission for performance-based incentives.

Allowing influencers to suggest their rate often increases application volume and gives you flexibility to negotiate.

Engage with Influencer Content

Once posts go live, your work is not done:

  • Like and Comment: Show public support that boosts algorithmic reach.

  • Reshare Posts: Amplify their content across your own social channels.

  • Track Engagement: Use metrics to identify which influencers and formats deliver the strongest results.

  • Acknowledge Success: Thank influencers for their work—this small gesture strengthens future relationships.

Measure and Optimize

Use your campaign dashboard and exports to measure performance across funnel stages:

  • Recruitment Funnel: Views → Applications → Selections → Completed Deliverables

  • Content Metrics: Reach, engagement (likes, comments, shares), and video views

  • Conversion Metrics: Traffic, sign-ups, or sales tied to promo codes and tracked URLs

Identify top performers, best-performing content types, and patterns in audience engagement. Use these insights to refine future campaigns.

Develop Long-Term Partnerships

Short-term activations can work, but the real value comes from building ongoing relationships:

  • Rehire Strong Performers: Retain creators who deliver results and align with your brand voice.

  • Offer Exclusive Opportunities: Provide early product access or ambassador roles.

  • Invest in Loyalty: Long-term partnerships feel more authentic to audiences and create consistency in messaging.

Key Takeaways

  • Approach influencers as partners, not vendors.

  • Be clear, transparent, and fair in your communication and compensation.

  • Engage actively during and after campaigns to maximize performance.

  • Use data to inform future strategy and build playbooks for success.

  • Focus on long-term relationships to create sustained brand advocacy.