How to Ask Questions and Use the Knowledge Base | partnrUP for Brands User Guide

You’ll find hundreds of short, practical articles covering every part of the platform, including:

Getting Started: setting up your workspace, inviting your team, and launching campaigns.
Campaign Management: creating briefs, recruiting creators, and managing deliverables.
Payments & Invoicing: handling budgets, transactions, and creator payouts.
Analytics & Reporting: understanding metrics and optimizing performance.
Troubleshooting: resolving technical issues, login problems, or errors.

Each article is designed to be clear, concise, and actionable—with examples, screenshots, and related links at the bottom so you can keep exploring.

Use the Search Bar: Type a few keywords like “creator payments” or “campaign setup.”
Browse by Category: The left-hand navigation groups content into sections like Campaigns, Creators, Payments, and Reporting.
Follow Guided Paths: Articles like Your First Week walk you through a complete onboarding sequence step by step.
Check Related Resources: Each article ends with links to related guides so you can go deeper without losing context.

If you can’t find what you’re looking for or need clarification, the support team is here to help.

You can:

Click the Help icon in the platform
Email partners@partnrup.ai for technical issues or account-specific questions.
If you’re working with a Client Success Manager, message them directly for personalized guidance.