Overview
Configure campaigns to provide products to creators or reimburse their purchases. Set collaboration requirements and payment methods to track incoming content and process reimbursements efficiently.
Define Product Reimbursement Expectation
Select the product provision option that enables creators to purchase products themselves for reimbursement. This allows them to buy items from any retailer, making them eligible for reimbursement. This helps drive demand at your retailer like Amazon, Walmart, Target or your DTC Store.
Reimbursements are paid to creators out of your escrow account, but do not have any processing fee applied.
Approve or Reject Reimbursement Requests
Once creators make the purchase, they can upload their reimbursement receipt for approval at any time. Their requests will show up in the Influencers Tab as "Resolve Request"
You can review and download the recipt via this request, and then either Approve or Reject the request.
All Rejected reimbursement requests are moderated by our team. If the Rejection request is accepted, then the creator will be notified and will be able to re-submit documentation for their expenses.
Paying for Product Reimbursements
Add Funds to Your Escrow Balance
Add funds to your Escrow account balance to ensure sufficient capital for reimbursements. This makes funds available for processing product reimbursements to creators.
Process Product Reimbursement
Reimbursements are disbursed to creators upon completion of all content requirements, and are detailed in your escrow invoice.